Reflections

Reflections from the St. Gallen Symposium on the disruption narrative, choosing when to speed up or slow down, and recording, reflecting and recalibrating strategy.

Lessons from Hartmut Rosa on acceleration, the limits of control, and Spielräume: spaces for people to improvise, exercise judgement and test ideas in reality.

How creative work relies on shared patterns of action, and what organisations can learn about involving people, adapting routines and keeping them going.

How floor plans and customer journeys make strategic choices visible, invite participation and expose trade-offs between efficiency and customer trust.

Bringing strategies to life through mapping, prototyping and routinising

Why analysis alone is no longer enough for strategies that can handle today’s complexity

Turn strategic intentions into daily action through small meeting changes, a ten-minute Record–Reflect–Recalibrate conversation and sustained attention.

The story behind Altherr/Weiss’s sculptural water bottle reveals how experimentation, unexpected connections, and persistence turn a creative vision into a living strategy.

What FPSL’s St. Gallen Symposium session revealed about shared learning, relationships with context and the limits of treating strategy as a fixed roadmap.

The planet as a stakeholder, long-term ecosystem value and strategies as prototypes: three themes Samuel Huber discusses in the Service Design Podcast.

At the 54th St. Gallen Symposium, our “Learning for Planet” walk proved that the best strategy thinking often starts when you step outside.